European low-cost airline Ryanair has obtained an urgent court order in the High Court in Pretoria forcing Telkom Mobile 8ta to help trace someone they accuse of harming their reputation on the internet.
Judge Francis Legodi ordered Telkom on Tuesday to furnish the Irish airline with all information in its possession which identified or would help Ryanair to identify an internet user with the pseudonym “always flying” and an IP address in South Africa.
Ryanair also appointed the specialist consultancy company, Word to the Wise, to analyse the information received, and the company was able to identify from which IP addresses the posts were made.
The addresses included two Irish companies, British Telecom in the United Kingdom and 8ta in South Africa.
The investigation revealed that the user “always flying” had made 20 posts about Ryanair on the website.
Telkom Mobile has more than 1,500 active Wi-Fi hotspots out of the 4,000 sites it has acquired nationally, managing executive of Telkom Mobile, Amith Maharaj said at a media event on Thursday (29 August 2013). According to Telkom Mobile, this makes theirs the largest Wi-Fi network in South Africa. This followed an earlier announcement that Telkom Mobile would be offering 60 minutes of free Wi-Fi every day to all consumers from 8 August to 15 December 2013.
Telkom Mobile says it is now operating South Africa’s biggest Wi-Fi network, with hotspots in 1,500 locations nationwide. The telecommunications company is working to activate Wi-Fi in another 3,000 hotspots across South Africa.
Telkom’s bosses received huge pay hikes in 2013, despite deepening financial woes at the telecommunications group. Former group CEO Nombulelo Moholi, who left Telkom in March, took home slightly less money than she did in the prior year — a total of R11,6m, from R12,1m before — but this figure is skewed by a restraint payment of R3,4m received in 2012 and other payments received in 2013, making direct comparison difficult.