EE Launches Mid-Contract Upgrade Service ‘Swap’

EE Launches Mid-Contract Upgrade Service ‘Swap’

EE will launch ‘Swap’ on September 17, enabling customers with eligible devices to upgrade from any point from month six into their 18 or 24 month contract.

The service will require customers to return their existing device, start a new 24 month 4GEE plan and pay a one-off fee.

The eligible device that is in good working order, with no significant damage. Swap is available to 4GEE, Orange, and T-Mobile plans bought directly from EE or indirect partners, available exclusively in EE stores.

EE chief consumer marketing officer Pippa Dunn said: “With smartphone innovation moving at a relentless pace, we realise that some customers want to move to the latest handset at the earliest possible opportunity. That’s why we’ve introduced ‘Swap’ to sit alongside our existing upgrade offers – providing a new, simple and easily affordable option for pay monthly customers to move to the latest 4G smartphones.”

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