The Citizens Advice Bureau (CAB) is calling on ISPs to axe cancellation fees for end users who want to switch broadband providers because they’ve suffered persistent connection problems.
A charity has revealed the extent of a broadband based con that has been legally swindling customers out of hundreds of pounds in “cancellation fees.” A triumvirate of hefty exit fees, faltering connections and bad customer service have been exposed by the UK charity’s campaign.
On average, it found that customers are charged £190 for switching broadband contracts – regardless of whether they have no choice because they are, for instance, moving house. Those who do decide to change can also face “cancellation fees” of up to £625.
Better broadband speeds boost property values by £ thousands
New research claims that better broadband speeds can boost property values by around 3 per cent. For a £250,000 house that’s an extra £7,500… At the extremes of the study, home-movers in London potentially pay up to 8 per cent above the market value for a house with fast …
Google aimed to build ultrafast broadband in Britain
Google is exploring building ultrafast fibre optic networks in British cities, in a move that would add to pressure on BT to further upgrade its ageing infrastructure. It is understood that web giant has held detailed talks with a recently listed British company called CityFibre, with a view to …