Ofcom has released a customer service report, looking at how well the top UK mobile networks deal with customers and complaints. The research, which asked 3,402 consumers about the service provided by networks, found EE’s service was the worst, despite the company having more customers than any other UK network. It scored just 69 per […]
Hundreds of angry EE customers from Shropshire have signed a petition calling for the firm to reimburse them for a mobile service that they say is “largely unavailable” and “not fit for purpose”. Some 398 people have signed the petition urging Ofcom to instruct EE to pay users’ mobile charges back because they cannot make […]
EE the UK’s largest mobile network has announced that its new TV set-top box service will be available throughtout the UK today. The EE TV smart box which is worth £300 will be available for free to all new or existing EE mobile customers that subscribe to its broadband plan starting from £9.95 or above […]
EE has just announced the launch of its 4G+ network which can be accessed from around 150 sites across central London. The new 4G+ network will be available to EE customers who have a 4G+ (CAT 6) device, such as the Samsung Note 4 or Samsung Galaxy Alpha.
Britain’s biggest mobile operator, EE, saw its 4G customer base grow by 1.4m during the third quarter to 5.6m total subscribers. The growth puts EE on track to beat its 2014 goal of signing up 6m customers to its superfast offering, the largest 4G network in Europe.